When you browse our site, we may collect information about you – like your location or the pages you look at. This information is your ‘personal data’.
We use your personal data to:
Please read our cookie policy at https://www.medevice.co.uk/cookies/ and our full privacy policy below.
We are Medevice Digital Ltd, a limited company registered in the United Kingdom with our registered office at Regus House, 1010 Cambourne Business Pk, Great Cambourne, Cambourne, Cambridge CB23 6DP. Our company registration number is 15184297. This privacy notice applies to all of our public websites and provided services unless specified otherwise.
If you have any questions or concerns about the information in this notice, our handling of personal data more generally, or if you would like more detailed information, you should email us at info@medevice.co.uk.
The servers hosting our website log basic activity to monitor the technical health and security of our sites and find and diagnose problems with it. Typically, this will consist of information about your browser, operating system, device type, IP address, pages viewed, and any errors encountered.
This information is not used for any other purpose and is separate from our use of Google Analytics, described below.
Our vendors process and retain this information according to their privacy policies. You can learn more about how our hosting vendors process data below:
We do this based on our legitimate interest in maintaining and fixing problems with our website. We have considered our legitimate interests carefully and have balanced our legitimate interests against your rights under data protection law.
We use a Google service called Google Analytics to help inform our marketing decisions. For example, the information provided by Google might tell us that we have many visitors from a particular area or a particular demographic.
The service works by saving a series of small files called “cookies” to your device, which contain information that Google can use to track your activity on our website and identify unique visitors.
We ask for your consent before we store performance cookies on your device using our website’s privacy preference centre. Please read our Cookie Policy to understand how we use cookies for analytics and manage your Cookie preferences.
The information presented to us by Google is statistical. It does not identify you personally, but if you have a Google account and you are logged in to it on the device you’re using to browse our website, then it is likely that Google will know who you are.
You can learn more about Google Analytics data protection here. The analytics information associated with cookies or other user identifiers stored on Google servers is retained for 26 months from your last visit. You can learn about Google Analytics data retention here. You can find details of how Google uses your data in their privacy notice here.
Our marketing communications include periodic newsletters and information related to specific marketing campaigns. When you sign up to receive our marketing information using one of our contact forms, we store your contact information to send you personalized content over email.
If you contact us for business purposes or if we have an existing relationship with you, we may ask if you’re interested in receiving our marketing information. Still, we will rely on your consent before sending you newsletters or promotional emails.
We may retain specific data about you after you’ve unsubscribed, but only as necessary to ensure you will not receive further marketing communications.
We use Mailchimp for promoting our business, and your personal data will be stored and processed on Mailchimp servers. When you interact with an email campaign you receive from us, Mailchimp may collect information about your device and interaction with the email.You can learn more about Mailchimp’s data privacy and how they collect this information here.
We use Mailchimp sign-up forms and Eventbrite when organising our events. We store your contact information when you sign up for an event to contact you before and after the event.
We store the following information about you:
We give you the option to subscribe to our newsletter. If you subscribe to our newsletter, we may transfer your contact information to our marketing mailing lists hosted outside of Eventbrite. See the “Marketing and Promoting Our Business” section for more information about how we process this information.
We may require payment when you’re attending our ticketed events. The payment information will be processed on a third-party platform. We may store sales information in our financial systems for up to six years from the end of our fiscal year to meet legal requirements.
We may share your contact details with third parties organising the events with us, for example, event venues or partners we’re working with on the event. We store your contact details as long as you’re attending the event, and we need to contact you regarding the event. We may keep your information after the event for the purposes described above. The information about your attendance may be publicly visible on the Eventbrite website to other users. Any information stored in your Eventbrite account will be retained according to Eventbrite policies. You can read Eventbrite’s Privacy Policy here. You can learn more about Mailchimp’s data privacy and how they collect this information here. [Tony to insert hyperlink as appropriate]
Where we work with other businesses and organizations, we will have the business contact details of relevant people who work there, and we will use them to manage our relationship with that business and carry out usual business administration tasks.
We share this information with other companies in our group, MyeVideos LLC (“MyeVideos”) because it operates a number of our “back office” functions for us and with our and their technology suppliers (to the extent necessary for them to perform their functions). You can read the Myevideos privacy policy here.
We keep information about employees of clients or suppliers for as long as the relevant businesses are customers or suppliers (as applicable) and for up to ten years afterward, in case of issues or disputes.
We do this based on our legitimate interest in operating our business. We have considered our legitimate interests carefully and have balanced our legitimate interests against your rights under data protection law.
You may participate in the research work we do for our clients. This includes interviews, field studies, usability testing, and surveys. We may also send you a post-test questionnaire following a research session. We may use a third-party recruitment agency to recruit any external research subjects. The recruiters may provide us with your contact information so we may contact you before and during the interview process. We ask for your consent before participating in an interview and processing your data. During the interview process, we may collect various types of information for demographic purposes. This may include some special categories of personal information. You may refuse to answer any questions without providing us with a reason.
When we’re conducting interviews remotely, we may record audio and video so that we may reference these during the research process. We will ask for consent from every participant for the recording, and you may end the sessions at any time.
We may need to share your personal data with the client so that they may use your contribution for the research. We will inform you of this when you participate in our research and ask for your consent before sharing your personal information.
Your data, including any audio and video recordings and any special categories of data, shall be retained for as long as it is required in connection with the research purpose and record-keeping. Your personal data will usually be deleted once the project that the data was relevant to has been completed. We will inform you of any changes to this before the research takes place and ask for your consent before extending this period. We use third-party platforms to conduct interviews; these vendors may store and process your data. If you have any questions regarding these technology providers, contact us at info@medevice.co.uk for more information.
You may participate in workshops for the work we do for your business. Some of these workshops may also take place during the events we organize.
The data collected during the workshops maybe with our Medevice Digital Ltd employees or other participants attending or working on the project. This information will likely include your name, occupation, and any relevant contact details needed to access these workshops. We may also ask for your photograph to personalize the experience.
Information about the particular workshop and details of the use of your data will be provided before you participate in the workshop. We may share the research data with our clients. We will inform you of this when you participate in our research and ask for your consent before sharing your personal information. When conducting workshops remotely, we use third-party platforms that may store and process your data. If you have any questions regarding these technology providers, contact us at info@medevice.co.uk for more information.
We may collect and store the following types of information on the websites and applications we develop and manage for our clients:
The information we collect and process for our clients may be shared with our internal team and suppliers as needed for them to provide the services for our clients.
Outside of our day-to-day business applications, the suppliers used for each service will vary from client to client. The websites or services we manage for our clients will include a privacy notice with details of the personal data collected and processed as applicable to those services.
We use LinkedIn to assist with our recruitment process. When you see a job opening posted on our website at www.linkedin.com, you will be given a link to submit a job application on LinkedIn website. We may collect and use different categories of personal data during the recruitment process, including:
We process your personal data as necessary for our legitimate interests in managing the recruitment process effectively and to comply with our legal obligations.
We use the information you provide to evaluate your application, conduct interviews, assess your qualifications, verify your information, and conduct pre-employment checks. We may also use your information to communicate about the recruitment process and send you updates about your application. If you are selected for a role, we will use your data for administrative and employment purposes.
We may share your data with third parties for recruitment purposes. This may include:
We may also share your data with our sister company, www.myevideo.com, for administrative and employment purposes.
If your application is unsuccessful, we may keep your data on file for up to 6 Months after the end of the recruitment process. If you are selected for a role, your data will be retained per our employee privacy notice.
You have the right to access your data, request correction or erasure of your data, object to the processing of your data, and request the restriction of processing. You also have the right to withdraw your consent at any time (where we rely on consent to process your data). To exercise these rights or to make a complaint, please get in touch with us at dpo@medevice.co.uk
You have the following rights concerning your data:
If you wish to exercise any of these rights, please get in touch with us at dpo@medevice.co.uk
We may update this privacy policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes to this privacy policy, we will revise the “last updated” date at the top of the policy. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).
If you have any questions or concerns about this privacy policy or our privacy practices, please get in touch with us at dpo@medevice.co.uk
As a global company, your personal data may be transferred and processed outside your country of residence. We will ensure that any such international transfers are carried out in compliance with applicable laws and regulations. We use appropriate safeguards, such as standard contractual clauses, to protect your personal data during international transfers.
We are committed to protecting your data and have implemented technical and organizational measures to safeguard your information. These measures ensure your personal data’s confidentiality, integrity, and availability. In case of a data breach, we have procedures to assess and report the breach to relevant authorities and affected individuals.
Our services are not directed at children under 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please get in touch with us, and we will take steps to delete such information.
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, contact our Data Protection Officer at dpo@medevice.co.uk. You can also reach us by mail at Medevice Digital Ltd, Regus House, 1010 Cambourne Business Pk, Great Cambourne, Cambourne, Cambridge CB23 6DP.
Our website uses cookies and similar technologies to improve user experience and understand how our website is used. For more information about our use of cookies and how to manage your preferences, please see our Cookie Policy.
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “last updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about our data practices.